ok back to this topic. We now have the system at my store and many of the people dont even know their pin to these cards.
The cards will not swipe (meaning the machine does not allow swiping) once there is a chip. The customer must have a pin and use it.
The work around is to manually enter the card number in the machine, but then we have to make hardcopy imprints of the card on those old fashion carbon slips. Too much work.