Waiters reveal 10 secrets of the restaurant business
Joanna Fantozzi, 2h, August 04, 2017, http://www.thisisinsider.com/r...urant-secrets-2017-8
When you go to a restaurant, there's plenty going on behind the scenes that the average customer won't see.
Thanks to former waiters and waitresses, restaurant owners, and hospitality experts, a recent Quora thread shed some light on secrets of the restaurant service industry.
Servers spitting in food is (mostly) a myth
"It is extremely rare that someone will ever mess with your food," Quora user Nikki Elliot, who worked as a waitress for 10 years, said. "If you are polite about your complaint, we will do our utmost to rectify the mistake, cook you a fresh dinner as fast as possible, and take it off the bill. Even if you are a total a**hat about your complaint, we still won't spit in or mess with your food. Your service may rapidly go downhill, but your food will always be clean."
We say "mostly" a myth, because even though Elliot and her team may be morally upstanding individuals, they obviously can't speak for every server.